Coronavirus and CountingWorks PRO Resource Hub

As the coronavirus disease (COVID-19) outbreak continues to impact people around the world, we’ve received many questions and concerns about how to navigate these uncertain times as a tax and accounting practice.

To help, we’ve created this resource library that you can use to manage your business and your clients during this time.

Whether you’re a solopreneur tax preparer, an Enrolled Agent with a few employees, a more established CPA firm, or anything in between, CountingWorks PRO will be here to support you as the impacts of this pandemic continue. We are continually monitoring the situation and will update this post as new resources become available, so be sure to bookmark this page and follow us on social media to get all the updates.

General Planning and Preparation



Resource Downloads

  1. Email Template: Coronavirus Outbreak Update
    We know every practice is different and is setting up its unique office policies to meet the challenges ahead. To save you time, we have developed a free email message that can be edited and used as a template to establish your policy.
  2. Email Templates: “What to say when…” Practice Updates During COVID-19 
    This blog offers five email templates you can directly copy and paste to use for your own client communication during the coronavirus pandemic. Each one covers a common update you may be needing to send your clients regarding changes to your practice during this time.

COVID-19 Professional Education

Helpful CountingWorks PRO Features During COVID-19

If you’re a CountingWorks PRO client, our digital offerings will be especially vital for your practice as you aim to use virtual client engagement wherever possible. Not a client yet? Talk to us here. Below are some of the most helpful features and links to training videos for your client portal:

For the Tax Industry

In order to best serve your tax clients during what must be one of the most unconventional tax seasons in history, make sure you’re staying up to date on the latest info from the IRS and other sources.

  1. IRS Newsroom
    Note: There is currently an announcement on the IRS Newsroom regarding the economic impact payments: “Do not call. Check back for updates.”
  2. News Releases & Statements:
    • April 3, 2020: Follow IRS on social media, sign up for e-news subscriptions for urgent updates on COVID-19, scams and economic impact payment information
    • April 2, 2020: IRS issues warning about Coronavirus-related scams; watch out for schemes tied to economic impact payments
    • March 31, 2020: Employee Retention Credit available for many businesses financially impacted by COVID-19
    • March 30, 2020: Economic impact payments: What you need to know
    • March 25, 2020: IRS unveils new People First Initiative; COVID-19 effort temporarily adjusts, suspends key compliance program
    • March 24, 2020: IRS Operations During COVID-19: Mission-critical functions continue
    • March 21, 2020: Tax Day now July 15 – Treasury, IRS extend filing deadline and federal tax payments regardless of amount owed
    • March 20, 2020: Treasury, IRS and Labor announce plan to implement Coronavirus-related paid leave for workers and tax credits for small and midsize businesses to swiftly recover the cost of providing Coronavirus-related leave
    • March 20, 2020: The IRS has temporarily closed all Taxpayer Assistance Centers and discontinued face-to-face service throughout the country
    • March 18, 2020: Treasury News Release – Treasury and IRS Issue Guidance on Deferring Tax Payments Due to COVID-19 Outbreak
    • March 11, 2020: High-deductible health plans can cover coronavirus costs
  3. Guidance:
    Notice 2020-17 (PDF), Relief for Taxpayers Affected by Ongoing Coronavirus Disease 2019 Pandemic
    Notice 2020-15 (PDF), High deductible health plans and expenses related to COVID-19
    Notice 2020-57 (PDF), Refundable Payroll Tax Credits
    Filing, Payment & Actions Deadlines for 2019 Tax Returns
    Families First Coronavirus Response Act



Tax Foundation

For Small Businesses

Whether you use these resources for your own practice or for your small business clients, make sure you know all the resources and assistance available to help SMBs in this time of economic hardship.

  1. U.S. Treasury Department
    Treasury Assistance for Small Businesses Resource Page
    Small Business Paycheck Protection Program (PPP)
    • Paycheck Protection Program (PPP) Information Sheet: Borrowers
    Final PPP Borrower Application Form 
  2. USA Small Business Administration
    Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease  
    Funding Programs Page
    SBA Disaster Assistance for COVID-19
    Three-Step Process for SBA Disaster Loans
    Capital Access Resources
    SBA Local Assistance Directory
    Info For Federal Contractors
    Disaster Response Jobs at SBA
  3. U.S. Chamber of Commerce
    COVID-19 Small Business Guide
    Coronavirus response toolkit for small businesses
  4. Small Business Development Center: COVID-19 Small Business Resources
  5. ADP: Good resource for businesses managing absences, paid and unpaid leave
  6. Forbes: List Of Coronavirus Small Business Relief Programs (updated continually, state and local included)
  7. Financial assistance (Grants, loans, etc):
    • For freelancers: The Freelancers Union has started a Freelancers Relief Fund where you can apply for grants to make up for lost income
    • Faire: Financial planner for retailers – Use this calculator to understand the potential impact of COVID-19 on your business, and see immediate next steps you can take
    • Loom: Free COVID-19 Cash Runway Scenario Planning Tool – Gauge the impact COVID-19 could have on your company
    • Facebook: Small Business Grants Program (offering $100M in cash grants and ad credits)
    • Where to find free or low-interest loans for small businesses affected by the coronavirus
    • Kiva: The crowdsourcing/microfinance company is offering 0% loans up to $15,000 with no payments for six months.
    • GoFundMe has partnered with Yelp to launch the Small Business Relief Initiative, offering grants and resources to small business owners.
  8. Support Local (USA Today): Buy gift cards to support local businesses struggling during this time – and encourage others to do the same!
  9. Articles
    Bank of America’s small business loan portal is up, making it the first major bank to begin program
    How to Update Your Business Hours on Google, Facebook, and Yelp
    • Zoom: Five Tips for Successfully Managing Your Remote Team
    Social Distancing: A Work From Home Survival Guide
    35 questions for coronavirus planning at your business
    Is a Remote Work Option Right for Your Business?
    As many people are being forced to work remotely during the COVID-19 outbreak, CountingWorks explores some of the benefits of these policies for your business and your employees (at any time)
    7 Things to Do When Creating an Emergency Work-From-Home Policy for COVID-19
    How to Manage Small Business Coronavirus Concerns When Employees Can't Work From Home
    8 Things Your Small Business Needs to Do Immediately During COVID-19

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